Government & Law Enforcement
Requests for Customer Data
July - Dec 2024 Government & Law Enforcement
Requests for Customer Data
July - Dec 2024

Ancestry Transparency Reports Government & Law Enforcement

28 February 2025

This report covers the second half of 2024. Prior reports concerning government and law enforcement requests can be found linked at the bottom of this section. This report covers legal requests addressed to all Ancestry brands.

As explained in our Guide for Law Enforcement and our Privacy Statement, Ancestry requires legal process from law enforcement or government agencies before it will consider producing data. We validate all legal process-based requests before disclosing data. The legal process must comply with applicable law, due process, and include specific identifiers that enable Ancestry to search for specific and particular records that may be responsive to the legal process. An individual's DNA data is particularly sensitive, so at a minimum, we insist on a court order or search warrant before we will consider producing customer DNA records. We may also challenge legal process, especially warrants and orders for customer DNA data as our customers’ privacy is a priority.

Overview

US-based requests

  • Ancestry received 0 valid requests for access to customers’ DNA data between July 1 and December 31, 2024.
  • Ancestry received 5 valid law enforcement requests seeking non-DNA customer data in criminal investigations involving alleged crimes, including credit card misuse, fraud, and/or identity theft. Ancestry provided data in response to 2 of these requests.

International Requests

Ancestry received no valid requests from outside the United States.

National Security Requests

As of December 31, 2024, Ancestry has never received a classified request pursuant to the national security laws of the United States or any other country. In other words, Ancestry has not received a National Security Letter or a request under the Foreign Intelligence Surveillance Act.

As of December 31, 2024, Ancestry has not been served with legal process under the national security laws of any nation.

Number of Requests per Ancestry® Website

100%

Ancestry.com (5)

Jurisdiction

100%

U.S. State (5)
Federal (0)
International (0)

Type of Request

40% 60%

Search Warrant (2)
Criminal Subpoena (3)
Administrative Subpoena (N/A)
Emergency Request (N/A)